Serving Merritt, BC & the Nicola Valley — and trades businesses across BC 📞 (866) 960-9816
MMG Digital Ops™ — Step 04 of the Growth System

Every lead. Every job. One system.

Leads in five inboxes, jobs on a whiteboard, invoices lagging the work, and nobody sure which marketing dollar actually produced revenue. Digital Ops™ wires your whole operation together — CRM, field software, accounting, and call tracking — so the business runs on a system instead of memory.

01 SITECARE™ 02 AI ASSIST™ 03 GROWTH ENGINE™ 04 DIGITAL OPS™
The Duct-Tape Office

The work is professional. The back office is held together with hope.

Sound familiar? These are the patterns we see inside almost every growing trades business:

Warning sign

Leads scattered across five places

Texts, voicemail, email, Facebook messages, a note on the dash. Each one is a potential job — and each one is one distraction away from being forgotten.

Warning sign

The same data, entered three times

Customer details typed into the phone, again into the job software, again into the invoice. Triple the typing, triple the typos, hours a week gone.

Warning sign

No idea which marketing pays

Money goes out to ads, the website, the radio — jobs come in. Which dollar produced which job? Without attribution, you're budgeting blind.

Warning sign

Invoices lag the work

The job's done Tuesday, the invoice goes out... eventually. Every day between finished work and sent invoice is your cash sitting in someone else's account.

Warning sign

Follow-ups depend on remembering

The quote you sent last week, the customer who said "call me in spring," the review you meant to ask for — all riding on human memory during your busiest weeks.

Warning sign

The office lives in one person's head

If the person who knows where everything is takes a sick day, the operation wobbles. That's not a system — that's a single point of failure.

What Digital Ops™ Includes

Your whole operation, wired together.

The full Digital Ops™ build is the heart of the Dominate plan — basic CRM and pipeline come with every plan.

🗃

CRM built around your pipeline

Every lead from every source lands in one place, with a stage, a next action, and a history. Nothing falls through, because there's nowhere to fall.

⚙️

Pipeline automation

Lead → quote → job → invoice → review ask, with the handoffs automated. The busywork between stages runs itself.

🔌

Field software integration

Jobber, Housecall Pro, ServiceTitan, QuickBooks — connected to the system, not fighting it. Enter data once; it flows everywhere it needs to be.

📞

Call tracking & attribution

Know which ad, page, or search produced each call — and which calls became revenue. Marketing stops being a guess and becomes a ledger.

📨

Automated follow-up

Quotes chased, seasonal customers re-engaged, reviews requested — on schedule, automatically, in your voice. Memory is no longer the system.

📈

One dashboard

Leads, jobs, revenue, and marketing performance in a single view. The state of your business at a glance, not an afternoon of spreadsheet archaeology.

This is where the system pays for itself.

SiteCare™ built the foundation, AI Assist™ catches every lead, Growth Engine™ keeps them coming — Digital Ops™ connects it all and shows you the revenue. That's the Four-Step Growth System, complete.

See the Full System
How It Starts

Mapped, connected, automated — without breaking anything.

01 — MAP

We chart how a job flows today

From first call to final invoice — where information lives, where it gets re-typed, where things slip. You'll see your own operation clearly, most owners for the first time.

02 — CONNECT

We wire the systems together

CRM, field software, accounting, and call tracking integrated — carefully, in phases, with your current process running untouched until each new piece is verified.

03 — AUTOMATE

The busywork runs itself

Follow-ups, handoffs, invoicing triggers, and review asks switch on one by one. Your team works the jobs; the system works the admin.

Straight Answers

Digital Ops™ questions, answered.

No — it connects to it. Your field software is good at running jobs; Digital Ops™ wires it to your marketing, CRM, and accounting so data flows instead of being re-typed.
The full build is designed for $1M+ and multi-truck operations — that's the Dominate plan. But every MMG plan includes the basic CRM and pipeline, so the foundation is there whenever you're ready to scale onto it.
Deliberately boring. Everything is phased: your current process keeps running until each new piece is tested and verified, and nothing gets switched off until its replacement is proven. No mid-job surprises.
It connects the dots between marketing and money: this ad produced this call, which became this job, which invoiced this amount. It turns "I think the ads are working" into a number you can act on.
The full integration — field software, QuickBooks, call tracking, attribution — is Dominate. Basic CRM and lead pipeline come with every plan, including Starter.

Know exactly where every job came from.

Book a free strategy call and we'll map how work flows through your business today — and what connecting it all would change.

📞 Call Now Book Free Call